Contacts for Students
- Discrimination on the basis of "general" grounds of discrimination (see AGG, University Guidelines), exception: sexual discrimination)
 
- Advice and mediation from students for students
 - Conflicts and complaints about student financing, housing, BAföG, studying with a child
 - Conflicts and complaints about exams, coursework essays, timetables, modules, lecturers or tutors
 - Dissatisfaction with studies, psychological burden, harassment, discrimination, racism
 - For international Students: help with teaching difficulties, psychological matters, social problems, racism
 
Disabled Students’ Officer for Students with Chronic Illnesses or Disabilities
- Improving standards for students with a disability and/or chronic illness
 - Advice, organisation, mediation
 - Disability compensation
 
- Issues related to safety at the workplace, protection of health and fire safety
 
- Family-friendly university
 - Studying with a child
 - Caring for relatives
 
- Gender equality between women and men
 - Compatibility of family, care and career or studies
 - Protection against sexual harassment pursuant to § 18(1-3) GlG M-V
 
- Intercultural misunderstandings
 - Problems with studies and examinations
 - Difficulties within the subject area (between students and teaching staff)
 - Students/academics who feel discriminated
 - Students with psychological problems
 - Conflicts between students
 - Problems faced by German students regarding the recognition of their study achievements gained abroad or related to studying abroad
 - Conflicts with external institutions: Immigration Office, student accommodation (halls of residence) etc.
 
- Assessment of legal aspects
 - Initiation of legal steps
 - Questioning of witnesses
 - Recording of case-related information
 
Conflict Management and Mediation Service
- General advice in cases that do not affect a specific field managed by one of the contact points
 - Discussion of possible means of action and potential next steps in a conflict
 - Mediation Service suggests a neutral, impartial person (mediator) for a conflict situation
 - Guiding principles of confidentiality, voluntariness and openness to end result
 - Objective: solution in the interest of all parties
 
- Challenges in the work environment
 - Career development counselling
 
- Organising examinations for all degree courses (except human medicine and dentistry, as well as Staatsexamen (State Examination) Pharmacy)
 - Advising students on examination procedures.
 
Psychological and Social Counselling
- Difficulties with studies, problems with revision and work
 - Stress management and test anxiety
 - Gaining independence from your parents
 - Identity issues
 - Addiction
 
Academic Counselling and Course Enquiries
- Workshops and information events on study and examination organisation
 - Advice and workshops for students with doubts about their studies
 - Help and advice also for personal problems
 - Support for students with children as well as students with an impairment
 - Support during and at the end of studies
 - Workshops and information events on the transition from studies to work
 
Studierendenwerk (Student Services)
- Social and Psychological Counselling Service provided by the Studierendenwerk (Student Services)