Contacts for Students

Anti-Discrimination

 
  • Discrimination on the basis of "general" grounds of discrimination (see AGG, University Guidelines), exception: sexual discrimination)

Students' Union (AStA) [de]

 
  • Advice and mediation from students for students
  • Conflicts and complaints about student financing, housing, BAföG, studying with a child 
  • Conflicts and complaints about exams, coursework essays, timetables, modules, lecturers or tutors
  • Dissatisfaction with studies, psychological burden, harassment, discrimination, racism
  • For international Students: help with teaching difficulties, psychological matters, social problems, racism

Disabled Students’ Officer for Students with Chronic Illnesses or Disabilities

  • Improving standards for students with a disability and/or chronic illness
  • Advice, organisation, mediation 
  • Disability compensation 

Health and Safety Officer

  • Issues related to safety at the workplace, protection of health and fire safety

Family Service

  • Family-friendly university
  • Studying with a child
  • Caring for relatives 

Gender Equality

 
  • Gender equality between women and men
  • Compatibility of family, care and career or studies
  • Protection against sexual harassment pursuant to § 18(1-3) GlG M-V

International Office

 
  • Intercultural misunderstandings
  • Problems with studies and examinations
  • Difficulties within the subject area (between students and teaching staff)
  • Students/academics who feel discriminated
  • Students with psychological problems
  • Conflicts between students
  • Problems faced by German students regarding the recognition of their study achievements gained abroad or related to studying abroad
  • Conflicts with external institutions: Immigration Office, student accommodation (halls of residence) etc. 

Legal Services Office

    
  • Assessment of legal aspects
  • Initiation of legal steps
  • Questioning of witnesses
  • Recording of case-related information

Conflict Management and Mediation Service

  • General advice in cases that do not affect a specific field managed by one of the contact points
  • Discussion of possible means of action and potential next steps in a conflict
  • Mediation Service suggests a neutral, impartial person (mediator) for a conflict situation 
  • Guiding principles of confidentiality, voluntariness and openness to end result
  • Objective: solution in the interest of all parties 

Mentoring

  • Challenges in the work environment
  • Career development counselling

Central Examination Office

  • Organising examinations for all degree courses (except human medicine and dentistry, as well as Staatsexamen (State Examination) Pharmacy) 
  • Advising students on examination procedures.

Psychological and Social Counselling

  • Difficulties with studies, problems with revision and work
  • Stress management and test anxiety
  • Gaining independence from your parents
  • Identity issues
  • Addiction

Academic Counselling and Course Enquiries

 
  • Workshops and information events on study and examination organisation  
  • Advice and workshops for students with doubts about their studies
  • Help and advice also for personal problems
  • Support for students with children as well as students with an impairment
  • Support during and at the end of studies
  • Workshops and information events on the transition from studies to work

Studierendenwerk (Student Services) 

  • Social and Psychological Counselling Service provided by the Studierendenwerk (Student Services)