Contacts for Students
- Discrimination on the basis of "general" grounds of discrimination (see AGG, University Guidelines), exception: sexual discrimination)
- Advice and mediation from students for students
- Conflicts and complaints about student financing, housing, BAföG, studying with a child
- Conflicts and complaints about exams, coursework essays, timetables, modules, lecturers or tutors
- Dissatisfaction with studies, psychological burden, harassment, discrimination, racism
- For international Students: help with teaching difficulties, psychological matters, social problems, racism
Disabled Students’ Officer for Students with Chronic Illnesses or Disabilities
- Improving standards for students with a disability and/or chronic illness
- Advice, organisation, mediation
- Disability compensation
- Issues related to safety at the workplace, protection of health and fire safety
- Family-friendly university
- Studying with a child
- Caring for relatives
- Gender equality between women and men
- Compatibility of family, care and career or studies
- Protection against sexual harassment pursuant to § 18(1-3) GlG M-V
- Intercultural misunderstandings
- Problems with studies and examinations
- Difficulties within the subject area (between students and teaching staff)
- Students/academics who feel discriminated
- Students with psychological problems
- Conflicts between students
- Problems faced by German students regarding the recognition of their study achievements gained abroad or related to studying abroad
- Conflicts with external institutions: Immigration Office, student accommodation (halls of residence) etc.
- Assessment of legal aspects
- Initiation of legal steps
- Questioning of witnesses
- Recording of case-related information
Conflict Management and Mediation Service
- General advice in cases that do not affect a specific field managed by one of the contact points
- Discussion of possible means of action and potential next steps in a conflict
- Mediation Service suggests a neutral, impartial person (mediator) for a conflict situation
- Guiding principles of confidentiality, voluntariness and openness to end result
- Objective: solution in the interest of all parties
- Challenges in the work environment
- Career development counselling
- Organising examinations for all degree courses (except human medicine and dentistry, as well as Staatsexamen (State Examination) Pharmacy)
- Advising students on examination procedures.
Psychological and Social Counselling
- Difficulties with studies, problems with revision and work
- Stress management and test anxiety
- Gaining independence from your parents
- Identity issues
- Addiction
Academic Counselling and Course Enquiries
- Workshops and information events on study and examination organisation
- Advice and workshops for students with doubts about their studies
- Help and advice also for personal problems
- Support for students with children as well as students with an impairment
- Support during and at the end of studies
- Workshops and information events on the transition from studies to work
Studierendenwerk (Student Services)
- Social and Psychological Counselling Service provided by the Studierendenwerk (Student Services)